Shipping & Delivery

When will your order arrive?

I aim to dispatch your order within 2 to 4 working days.

Need your order urgently? Just get in touch via email. If you'd like me to add a note to your parcel, let me know and I'll do my best to help.

Your pottery is packed with care

I've packed and sent ceramics for many years and take great care to make sure your order arrives safely.

If your pottery does arrive damaged, please email me as soon as possible. I'll work with you to make things right.

New Zealand Delivery

Standard delivery: $12 nationwide

Your order will be sent with Aramex and will include tracking. I'll email your tracking number once your order has been dispatched.

Rural Delivery

Rural delivery: $17 nationwide

If you live at a rural address, please select the Rural Delivery option at checkout.

Free shipping promotions and coupons are not valid for rural addresses.

If you select standard delivery for a rural address, I'll need to contact you for the additional postage payment before your order can be sent.

Questions about your order?

If you have any questions about delivery, just get in touch. I'm always happy to help.